FAQs

Frequently Asked Questions (FAQ)

1. Are the Hydro Crush products made from 3D printed parts?  
Yes! Our Hydro Crush products are crafted using advanced 3D printing technology. This not only allows us to create intricate and precise designs but also ensures that each attachment is lightweight, durable, and made with high-quality materials.

2. Is your product patented?  
We are proud to announce that our Hydro Crush line is currently patent pending. This means we are working diligently to protect our innovative designs and ensure that we continue to offer unique solutions for hands-free hydration.

3. Are Hydro Crush products dishwasher safe?  
No, Hydro Crush products are not dishwasher safe. To maintain their quality and functionality, we recommend hand washing them with mild soap and water. Avoid using abrasive cleaners or scrubbers, as these can damage the adhesive or the finish of the product.

4. How do I install the Hydro Crush attachment?  
Installation is quick and easy! Simply clean the area of your water bottle where you plan to attach Hydro Crush, peel off the adhesive backing, position it securely, and apply firm pressure. For optimal adhesion, allow it to set for a few minutes before attaching your phone.

5. Will Hydro Crush fit my water bottle?  
Hydro Crush is designed to fit standard sizes, including 32 oz, 40 oz, tumblers, 1gallon, and the YETI 26 oz & 36 oz water bottles. Please ensure that your bottle meets the standard size guidelines for the best fit. We are working on making Hydro Crush products for all water bottles sizes.

6. Can I use Hydro Crush with a phone case?  
Yes, Hydro Crush is designed to accommodate most phone cases. However, for optimal performance, we recommend using it with a case that isn’t overly bulky.

7. What should I do if my Hydro Crush doesn't stick properly?  
If you experience any issues with adhesion, try cleaning the bottle surface again to remove any dust or oils. Allow everything to dry before reapplying. If problems persist, please reach out to our customer support team for assistance.

8. How do I care for my Hydro Crush product?  
To keep your Hydro Crush in top condition, handle it with care and avoid exposing it to extreme temperatures or harsh chemicals. Regularly check for wear and tear, and clean it gently with mild soap and a soft cloth as needed.

9. Will the magnet hurt my phone?  
No, the magnet used in Hydro Crush is safe for your phone and will not cause any damage. Modern smartphones are designed to handle magnetic fields, so you can use Hydro Crush with confidence. However, we recommend keeping sensitive items, like credit cards or magnetic stripe cards, away from the magnet as a precaution.

If you have any other questions or need further assistance, feel free to contact us at hydrocrush.team@gmail.com! We're here to help you make the most of your Hydro Crush experience!